Stream Energy is kicking off 2013 with a variety of good news for people who are looking to join the family of satisfied Stream Energy customers. Check it out:

• On January 14, 2013, Stream Energy introduced a rate plan exclusively for new Texas electricity customers. The “New Friends Plan” is geared towards helping electric customers in Texas lock in a very competitive rate which will serve them well throughout 2013. Please visit this page to see Stream Energy’s 12-month “New Friends” Plan rates for all service areas of Texas. To take advantage of this terrific new plan, click here.
• Stream Energy also just lowered the deposits required of new customers in Texas (was $250; now $125) and Georgia (was $150; now $75). We cut those deposits in half to help our new friends get on board so they can enjoy the Stream Difference as quickly as possible.
• Stream Energy announced lowered electricity rates in Pennsylvania on January 3 and lowered natural gas rates in Georgia on January 5. Coupled with our already attractive rates in the Northeast and our New Friends Plan in Texas, we have a very cost-attractive suite of products to meet your family’s energy needs.
• Stream Energy ushered in the New Year in grand style, thanks to our third year as the Big D NYE Fireworks Spectacular sponsor. The event drew more than 35,000 attendees and was broadcast to over six and a half million people in five states. Stream Energy again used its sponsorship platform to highlight the work of Captain Hope’s Kids, a non-profit organization dedicated to serving homeless children. In 2012, Captain Hope’s Kids touched the lives of roughly 40,000 children in North Texas.
• Next month, Stream Energy is again expecting thousands of highly motivated Ignite entrepreneurs to descend upon Dallas for a three-day extravaganza we call Ignition. Each year, Ignition presses on the accelerator of our business and pushes us forward.

It’s an exciting time for Stream Energy, and we’re only getting started. Give us a shout - we’d love to show you why we’re “Your Best Friend’s Energy Company.”

It’s no secret among the Stream Energy employee family that I was a linebacker during my college playing years. But I have to confess that there is one aspect of the offensive side of the ball that I have a weakness for, and that’s the two-minute drill.

The two-minute drill: that time of the game when the offense has to make some pretty dramatic things happen in a short amount of time to win.

With the clock ticking down on 2012, Stream Energy is hitting its “two-minute drill” and we’re going for the win in a huge way. This is a historic time for us, as we’ve officially launched several service areas in the Northeast at the same time.

First, we rolled out natural gas service in the PECO area of Pennsylvania. This in itself is big news, as there are 453,000 eligible gas customers in the PECO footprint.

But to make sure we steamroll 2012 on our way to the end zone, we’re also exploding into the NYSEG and RG&E areas of New York. Together they combine for roughly 1.6 million potential new Stream Energy customer meters.

And we’re still not done, as we have the NatGrid service area of New York (with over 2 million eligible customer meters) hitting the field in mid-December.

As John Madden would say, “Boom!”

These areas represent enormous opportunities for growth for our firm and our Ignite Associates, and they come to life through the combined efforts of many of our team mates working together. I am so proud to be a part of this group.

I’ve said it before, and I’ll say it again: it’s not how you start; it’s how you finish.

Gone are the days of having customers undergo a QC phone call. Instead, they may confirm their identities during the Stream Energy online enrollment process, thereby saving themselves valuable time.

The purpose of the Customer Quick Check is to confirm the customer’s identity in order to help avoid identity theft, fraudulent energy accounts, or slamming attempts. This identity verification process is not a credit check and does not affect your customer’s credit score.

Customer Quick Check At a Glance:

• Customer Quick Check is in place for Northeast customers only. (Coming soon to Texas and Georgia.)
• The last four (4) digits of your customer’s Social Security Number are required during the enrollment.
• For ID Verification, the customer may be presented with four multiple choice questions during the enrollment.
• When finished with the enrollment, customers should record their 10-Digit Reference Number.
• REMEMBER there is no Automated Quality Control Call!
• If Stream Energy needs anything to finalize the enrollment, The OnBoarding Group at Stream Energy’s corporate office will contact your customer within one business day.
• Customer Points and MEI will be rolling in quicker than ever!

Please note that the multiple choice questions are formulated and confirmed by Experian and are selected from their Public Record database. Some questions may not apply to your customer and, if so, “None of the Above” is an option for all questions.

Maryland

Baltimore Gas & Electric (BGE) Customers
1-877-778-2222
Hurricane Outage Information

Potomac Electric Power (Pepco) Customers
1-877-PEPCO-62 (1-877-737-2662)
Hurricane Outage Information

New Jersey

Atlantic City Electric Customers
1-800-833-7476
Hurricane Outage Information

Jersey Central Power & Light Customers
1-888-544-4877 (1-888-LIGHTSS)
Hurricane Outage Information

PSE&G Customers
1-800-436-PSEG (1-800-436-7734)
Hurricane Outage Information

Pennsylvania

Duquesne Light Customers
1-888-393-7000
Hurricane Outage Information

MetEd Customers
1-888-544-4877
Hurricane Outage Information

PECO Customers
1-800-841-4141
Hurricane Outage Information

PPL Customers
1-800-DIAL-PPL (1-800-342-5775) – When prompted, press 1 for electrical emergency
Hurricane Outage Information

As the calendar switches to September, exciting events return to the horizon. Stadiums welcome the return of frenzied fans, parkways of summer green evolve to autumn auras, flashing school zones emerge from summer hibernation and Mother Nature ushers in relief from summer’s grasp.

Whatever your preferred part of autumn’s arrival, the fall feels refreshing. As cooler breezes blow and temperatures begin to drop, Stream Energy is refreshing our rates.

Effective last week, Stream Energy dropped rates in most of our service areas across Texas, Georgia, Pennsylvania, Maryland and New Jersey. The perfect beginning to fall is already in full force.

In Texas, fall is still in its infancy as many cities saw temperatures topping 100º for much of last week. As a cold front arrived, so did lower Texas rates. Lower rates were also seen in the Northeast territories, as well as in Georgia.

So as September succulence begins to sink in, Stream Energy customers can keep focused on pigskin players, pumpkins and helping with homework.

As your best friend’s energy company, we know your time is precious because we’re husbands and mothers, too. So, get back to what’s important and we’ll take care of your energy needs with great rates that you don’t have to think twice about and customer service you’ll want to brag about.

From our family to yours, enjoy the upcoming autumn and don’t forget to start off your September succulence with a great new low rate from Stream Energy—your best friend’s energy company.

When Stream Energy and Ignite launched in 2005, it was not only the beginning of an innovative energy company, but an opportunity to be a part of something truly unique.

As Stream Energy and Ignite grew in both size and maturity, the firm adopted certain “mantras” that shaped the internal culture. The mantras encompassed an overall feeling and attitude that the firm was not just a great company, but a great family.

Although the two entities had two different logos, they both represented one company and one team with one goal.

To help make that point, Senior Director of Marketing Darryl Smith had an idea: merge the family-like atmosphere of Stream Energy with the team aspect of football into a visual representation of the firm’s support of the thousands of Ignite Associates around the country.

“Stream Energy and Ignite are a team,” Darryl said. “Supporting our Ignite Associates in the field is something every Stream Energy employee does on a daily basis. We are a very competitive group, and we have great passion and love for this firm – the same passion and love that many have for their hometown sports teams.”

“I wanted to take a symbol of that love and passion of each of our states and bring it back to the home office,” Darryl said. “It’s a symbol that we are always thinking about our IAs in all these areas, and a little piece of them is always represented in our office.”

Stream Energy and Ignite’s history can be seen in a unique visual timeline along one wall inside Stream Energy’s corporate office.

Each jersey represents when Stream Energy and Ignite entered a certain state or area. Each jersey has a number on the back of it which represents when we entered that particular state:

• Dallas Cowboys and Houston Texans – the founding of the firm in Texas in 2005.
• Atlanta Falcons – Stream Energy’s first expansion efforts reached Georgia in 2008.
• Philadelphia Eagles – the firm first entered the Pennsylvania market in the Philadelphia area in 2010.
• Pittsburgh Steelers – the firm expanded their Pennsylvania service to the Pittsburgh area in 2011.
• Baltimore Ravens – Stream Energy began offering service in Maryland also in 2011.

“As a lifelong, die-hard Cowboys fan, my office sits between the Eagles and the Steelers,” Darryl said smiling. “It’s not easy looking at those colors every day.”

Near the end of 2011, Stream Energy and Ignite expanded to a fifth state in the Northeast. To avoid confusion (and also because he just couldn’t bear hanging any blue and white jersey other than the Cowboys) Darryl decided to utilize a different sport to represent Stream Energy’s latest market.

•  New Jersey Devils – the entrance into Stream Energy’s fifth state in 2011.

But what comes after New Jersey? An empty spot resides next to New Jersey’s colors. We are anxiously awaiting a jersey to represent the loyal Associates in a brand new Stream Energy market.

“I don’t know what we’ll do if we ever go to Montana,” Darryl said jokingly.

The next jersey may be unknown, but what is certain is that Stream Energy and Ignite will continue to achieve huge long-term success as long as we work together as one team.

About eight years ago, a small group of people led by Rob Snyder and Pierre Koshakji put into action a ground-breaking business plan. The idea was to adopt a multi-level network marketing approach similar to those used by extremely successful direct-selling companies like Avon and Mary Kay, and apply that strategy to the recently deregulated energy market in Texas.

As details began to take shape, new investors committed to the idea; a PUC license was obtained; and a small amount of office space was leased in one of the most recognizable buildings in Dallas – the INFOMART. As a basic framework became operational, Stream Energy and Ignite were born.

In the more than seven years since Stream Energy was awarded a PUC license to operate in the state of Texas, Stream Energy has grown to over half a million customers in five states (Texas, Georgia, Pennsylvania, Maryland and New Jersey), employed hundreds of exceptional people at the headquarters in Dallas, and allowed thousands of Independent Associates the opportunity to seize control of their financial future and build relationships that can last a lifetime.

Along this journey, Rob, along with the executive staff and more than 260 Stream Energy employees, has been graciously thanked countless times by IAs who appreciate the vision, dedication and commitment to the plan first conceived in 2004.

While Stream Energy and Ignite have enjoyed record success in our short time, none of it could have been possible without the hard work and dedication of thousands who have worked to ensure our success.

The Stream Energy headquarters in Dallas employs more than 260 employees on a daily basis. When needed, these employees have worked weekends, overnight and incredibly long hours to ensure the success of Stream Energy and Ignite. They believe in this business—in helping people succeed. To the employees of Stream Energy: thank YOU.

Thousands of IAs bought into the idea of warm marketing and asking friends and family for their business. They have done so with such success that Stream Energy is in the record books as one of the fastest-growing companies in American business history. The success of this firm and the employment of over 260 Stream Energy employees would not have been possible without the hard work of our thousands of dedicated Associates. To the Ignite Independent Associates: thank YOU.

As most people know, the success or failure of a company hinges on its customers. Stream Energy and Ignite are in the business of helping our customers save money on one of life’s necessary commodities (energy) and doing it with a successful business model. With variety of different service providers offering energy service, customers in deregulated service areas are free to choose any service provider they like. To the loyal customers who continue to choose Stream Energy as their service provider of choice: thank YOU.

The hundreds of thousands of IAs who have joined us along the way, have attended at least one business presentation in a variety of venues to get more information on Ignite’s award-winning success model. Managers and owners of restaurants, hotels and motels have opened their doors to Ignite. Homeowners have opened their homes to new and prospective Associates. To all those who allowed the Ignite Opportunity and the Stream Energy story to be told: thank YOU.

There are countless people who have contributed in some form or fashion to the success of our business. To anyone who has contributed to this business; to anyone who has positively affected our firm; to everyone who remains loyal, committed and dedicated to the continued success of Stream Energy and Ignite: thank YOU.  

Although our achievements and successes are exciting, inspirational and motivational, Stream Energy and Ignite still have a lot of unfinished work. With over a half-million customers in five states, Stream Energy has proven it is a powerful and permanent force in the deregulated energy market.

What began as a simple business plan eight years ago has emerged into a business that has changed and bettered the lives of so many. With our spectacular team, Stream Energy is primed to continue our national expansion for a long time come.

Please see below for the emergency contact numbers for your area. Take precautions now to be safe and secure.

Maryland

Baltimore Gas & Electric (BGE) Customers
Report emergencies immediately, including downed power lines, by calling 1-877-778-2222.

Potomac Electric Power (Pepco) Customers
Report emergencies immediately, including downed power lines, by calling 1-877-PEPCO-62 (1-877-737-2662).

Pennsylvania

Duquesne Light Customers
If you have an electric emergency, call Duquesne Light immediately at 1-888-393-7000.
They are available 24/7 to answer your emergency call.

MetEd Customers
If you have an electric emergency, call MetEd immediately at 1-888-544-4877.
They are available 24/7 to answer your emergency call.

PECO Customers
If you have a electric emergency, call PECO immediately at 1-800-841-4141.
They are available 24/7 to answer your emergency call.

PPL Customers
Report emergencies immediately, including downed power lines, by calling 1-800-DIAL-PPL (1-800-342-5775).
When prompted, press 1 for “electrical emergency.”

Texas

Oncor (TXU service area)
888-313-4747
(Oncor can link to five different phone numbers with your ESID to speed restoration when you call to report outages. Call 888-313-6862 to set it up.)

CenterPoint (Reliant service area)
800-332-7143

AEP Central (CPL service area)
866-223-8508

TNMP (First Choice service area)
888-866-7456

AEP North (WTU service area)
866-223-8508

Georgia

If you smell gas, quickly get away from the area. When you can no longer smell the gas, call Atlanta Gas Light (AGL) at its 24-hour emergency number: 1-877-427-4321 (outside metro Atlanta) or 770-907-4231 (in metro Atlanta).

Or, call 9-1-1 if you can’t remember the AGL number.

Visit www.safegas.org for more gas safety tips.

Be Prepared: Hurricane Irene

The Weather Channel classified Irene a powerful storm capable of causing extraordinary affects in the Northeast. This storm is real. It is large and very powerful.

Stream Energy recommends heeding all government warnings and advisories.

We’re dedicated to assisting our customers in weathering the affects of this dangerous storm. Although evacuations to areas out of the direct path of the storm are advised, here are a few steps to help you prepare for Hurricane Irene as it approaches.

Have a Storm Kit

This includes everything from a week’s worth of canned food, flashlights, batteries, bottled water, sleeping bags and pillows, personal hygiene items, a battery-operated radio and first aid supplies. When weathering a dangerous storm, it’s best to be over prepared.

Keep Local Emergency Numbers Handy

Not only does this include 911, but also your energy company, the Centers for Disease Control (CDC), Federal Emergency Management Agency (FEMA) and your insurance company. Having these numbers handy will provide great assistance after the storm has passed.  

Stay Informed

Local news stations, as well as The Weather Channel are providing round-the-clock, real-time updates on television as well as their websites. Stay informed with the most current information on the storm’s projected path and intensity. Remember, this storm is very large and capable of causing “extraordinary affects” for millions of people along the eastern seaboard.

Government websites also provide very useful information for helping prepare for weather emergencies. Here is a list of a few helpful websites that offer more information on how to be well prepared for Hurricane Irene:

http://www.ready.gov
http://www.nhc.noaa.gov
http://www.cdc.gov
http://www.weather.gov

One way we can all make a difference is to help reduce greenhouse gas emissions. It is a call to action that Stream Energy takes seriously. In keeping with our commitment to promote environmental health, we are pleased to offer renewable energy products to our customers that also aim to provide energy savings – Stream’s Green & Clean Plan family of electricity rates.

Customers who enroll on Stream’s Green & Clean Plan receive electricity derived from renewable energy sources, such as solar, wind, geothermal, biomass, biogas, and low-impact hydro, which Stream Energy purchases through the procurement of Renewable Energy Credits (REC).

Why Renewable Energy?

Wind renewable and solar renewable energy are clean, make no noise and are 100% renewable sources of energy. The wind, although not ever-present, and the sun’s energy are never going to disappear. Customers can always count on energy from the sun, and to a lesser extent, from wind. Stream Energy is now offering renewable energy credits to its customers in Georgia, Texas, Pennsylvania and Maryland.

Non–polluting renewable energy generators collect on the added value of their products. Renewable energy generators produce and sell their energy in the same market as any other generator of electricity, but renewable generation is also given a renewable energy credit (REC) for every megawatt of power it produces to recognize the cleaner energy it produces. This means that every time a green or renewable energy is produced, its renewable energy credits are created and sold to companies like Stream Energy and then resold to the ultimate consumer who chooses to be more socially conscious, rewarding the renewable product generator for not polluting.

Stream Energy purchases these renewable energy credits to help supply their customers who want a green product. This way Stream Energy’s customers can feel confident that they are making a positive impact on the environment.

Why does Stream Energy do this? Because it believes in helping the planet to remain sustainable for future generations and in helping support its customers who want to turn to green renewable energy for their electricity needs.